Americans compete with automated bots for best deals this holiday season: „It’s not a good thing for society“

For example, imagine that shoppers want to see a re-stock of collectible toys as soon as they become available. Some shopping bots will get through even the best bot mitigation strategy. But just because the bot made a purchase doesn’t mean the battle is lost. Whether an intentional DDoS attack or a byproduct of massive…

Will AI Replace Call Centre Agents, Here is the Good, the Bad, and the Ugly for AI in Call Centres

It revealed that customers crave more human connection when interacting with a brand and that companies must “act more human” to win their loyalty. That’s why ChatGPT can answer questions about everything that can be found online. However, this also makes it susceptible to biased responses, as the internet is flooded with biased opinions. What…